MTS blog


Tuesday, May 24, 2016

MTS, in partnership with Wi-Fi provider “MaximaTelecom”, have signed a strategic agreement, by which the companies will install femtocells in Moscow metro wagons by the end of Q1 2017. These base stations will be integrated to MaximaTelecom’s existing infrastructure and will enable metro passengers to use high-quality voice and data services in the Moscow metro on the 3G standard. 

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Wednesday, January 27, 2016

At MTS, we are always looking for innovative ways to stimulate consumption of data and value-added services within our customer base. As demand is growing for high-quality – and legal – music content, we  have partnered with Yandex to launch MTS Music, a service based on Yandex’s popular Yandex Music platform. MTS Music is a continuously updated online catalogue with over 20 million songs in different genres and styles, including the recently released hits. Customers can listen to music online through apps available on the Android and iOS platforms, download favorite tracks on smartphones, or listen to curated or customer-created playlists.

MTS has enhanced our voice & data tariff plans (Smart and Ultra) to offer free access to MTS Music during the first month to customers who migrate to these tariff plans after January 20,, 2016. After the first month, customers will be able to continue using a limited version of the service for another two months for free or access the full version for RUB 150 per month. 


Thursday, October 14, 2010


It was recently announced that the Moscow City Telephone Network (MGTS), the incumbent PSTN operator in Moscow and owned by Mobile TeleSystems (MTS) through its majority ownership of Comstar-UTS, will invest RUB 13 billion in the modernization of its fixed line network between now and 2013. The digitalization will allow the company to decrease its maintenance costs for analogue exchanges, modernize its business processes, optimize employee levels and boost overall efficiency.

We asked Sergey Ivanov, the CEO of MGTS, to elaborate on what the company plans to accomplish through the modernization program.

What is the percentage of digital lines in the MGTS network, and when does the company plan to complete the digitalization process?

As of the beginning of 2010, 63% of our active lines were digitalized. If we maintain the current pace of modernization, we will be able to reach the 100% level by the end of 2013.

How are you going to utilize the space that will become free following the replacement of analogue equipment with digital lines?

A significant effect from the execution of our modernization program will be the freeing up of space from under the automatic telephone exchanges through use of more compact equipment. We are already leasing out 50 000 sq. meters of office and utility space, which brings in more than RUB 0.5 billion of extra revenue annually. We expect this number to increase to up to RUB 2 billion during 2011-2013 as we continue to modernize the network. We are considering different options of utilizing unoccupied spaces, most of which are located in areas with significant investment potential, including leasing out the space outright, leasing it out after making minimal investments, or modernizing the space before leasing it out.

Starting this year, the numbering capacity being introduced is based on the IP Multimedia Subsystem (IMS) technology. Which new services will be made available to subscribers with the introduction of this technology, and when do you expect to launch them?

Based on this technology, an IMS gateway will be installed in each apartment that will provide access to modern fixed-line services (landline, Internet access, and IPTV) as well as additional high quality services (caller ID, call waiting, call forwarding, SMS, etc.).

How does MGTS as the main provider of fixed-line services and a key player in the broadband market benefit from the IMS technology?

IMS is a technology that enables us to simultaneously digitalize the MGTS network and to deliver broadband access to every single apartment in Moscow. Every apartment connected using the IMS technology will have broadband access – both fixed broadband and wireless using Wi-Fi – on top of the regular landline. Once the IMS gateway is installed, it becomes much easier to connect various services, in fact it is already connected, and it is only a matter of actually starting to use it. The IMS technology enables us to significantly decrease investments in network digitalization and to employ innovative technologies.

The MTS infrastructure also uses the IMS technology. Are there any synergies to be realized from MGTS introducing IMS?

The IMS architecture provides a base for convergent solutions for both fixed and mobile services. At this stage we are building up the technological base, but subsequently we will be offering our subscribers convergent solutions, including IMS-based ones.

How will MTS boost sales through integration with MGTS? How does the Group cross-sell services and which bundled offerings will be available to the subscribers?

Already today customers can pay for MGTS’ fixed-line services (local and long distance calls, broadband and TV) and MTS’ mobile services using a unified MGTS bill; payments can be made in the MTS stores. In addition, MTS SIM-cards are distributed in the MGTS offices. In early 2010 sales of a broadband package from MGTS were launched through the MTS retail chain. In the future we will be offering more bundled services.

(Text translated from Russian to English by MTS)

Please download the MGTS presentation here:

 Modernization of the MGTS

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Friday, October 08, 2010

We have recently launched in Russia a new service called EasyPayment. The subscribers can now pay for different  services, both MTS’s and other companies’ using their mobiles by transferring funds from either their bank or personal accounts with MTS. EasyPayment allows payments for municipal services, cable TV, landline, Internet and many others with low to no commission.

Each transaction takes 1-2 minutes with the minimum transaction amount equal to RUB 10 and the maximum to RUB 15,000 for payments from a MTS personal account and up to RUB 30,000 for payments using a bank account.

The user interface for payments allows a greater degree of flexibility as subscribers can now use special applications developed for handsets on the Windows Mobile, Symbian and iPhone operating systems. The Android version is currently being developed. The applications can be downloaded following receipt of a SMS message containing a link to the download page. iPhone users can find the application in the Apple App Store. The subscribers also can make payments using a web-portal or the USSD-service*.

For EasyPayment, MTS partnered with the Bank of Moscow, 1st Processing Bank, a supplier of e-commerce solutions Intervale and the QIWI payment system.

EasyPayment is an improvement from a previous service MTS-Pay that was launched in October 2008 and allowed subscribers to only transfer funds using their bank accounts. In June 2010 we won the prestigious Global Telecoms Business Innovation Award in the “Consumer bank-card innovation” for MTS-Pay.

We consider the mobile payment market in Russia to have good growth prospects on the back of strong existing demand. Given the country’s high wireless penetration and the relatively low credit card penetration and indeed use, services such as MTS’ EasyPayment that allow to use mobile accounts to make payments could play an important part in the development of mobile commerce in Russia. Our projects in this field include money transfers (launched in April 2010); as well as the partnership with the Moscow Metro allowing passengers to buy  tickets using their mobiles at the turnstiles utilizing the NFC** technology (tentative launch at the end of 2010).



* USSD - Unstructured Supplementary Service Data.
** NFC - Near Field Communication.

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Tuesday, September 28, 2010

The Russian business daily Kommersant has recently published its 11th Annual Ranking of Russia’s Best Managers. We are happy to announce that three of MTS’ top executives were selected as leaders in their respective categories. Mikhail Gerchuk, Vice President and Chief Commercial Officer, was chosen as the Best Marketing Director for the year 2010. Sergey Nikonov, Vice President for Human Resources and Administration, was recognized in the Best Human Resources Director category, and Ruslan Ibragimov, Vice President for Corporate and Legal Matters, was selected as the Best Corporate Governance Director.

The ranking is Kommersant’s joint project with the Russian Managers Association, a nation-wide independent non-governmental organization, which identifies the best professionals in Russia among managers across different industries based on the evaluation of their professional reputation during the year. The rating also takes into consideration the weight of each candidate’s industry in the country’s gross domestic product and his/her citation index in Russian mass media. The initial number of candidates in the running for this rating at times exceeds 5,000 people. This number is then reduced to 2,000 and then to 1,000 for final consideration. The principle of the rating is simple – "The Best choose the best" – with the jury made up of industry experts.

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Thursday, September 16, 2010

We are pleased to announce that earlier this week MTS launched an automatic payment system that provides the Company’s subscribers with the option to top-up their mobiles by debiting bank accounts. The new service is called Auto-payment and allows users to make automatic money transfers to their mobiles by pre-specified amounts upwards to a maximum of RUB 10,000 once a mobile account reaches a RUB 30 level. No commission is charged for the transaction.

The service is being provided in partnership with Sberbank, the largest credit institution in Russia and CIS. With over 20,000 branches across Russia, Sberbank is an ideal partner in this undertaking.

The service is already available in Moscow and will be launched in other cities in the near future.

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Monday, May 17, 2010

Last week we signed an agreement to create a mobile virtual network operator (MVNO) using MTS’ network with the X5 Retail Group N.V., Russia’s largest retailer in terms of sales. X5 will offer its customers special tariffs that they can subscribe to at the Perekrestok and Karusel stores in Moscow and the Moscow region. It is expected that the launch will take place by the end of summer 2010. This is the second project that MTS has concluded as part of its efforts to expand its distribution channels. Previously, in May 2009, MTS partnered with Auchan, one of the world’s largest food retailers, enabling the company to offer its A-Mobile tariff plan through its stores in Russia.

MTS will dedicate a pool of available telephone numbers to the MVNO and provide X5 subscribers with a full package of mobile communications services, including voice communications and standard services such as roaming, mobile Internet, SMS and MMS. Using its own label, X5 will set the tariffs, attract and service subscribers and ensure in-store information support for the offering.
X5’s MVNO platform will be automatically linked to the loyalty bonus system of the Perekrestok and Karusel retail chains, enabling subscribers to exchange points accumulated under the loyalty bonus programs for mobile services. The MVNO will have its own website for customer information in addition to a dedicated call center.

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Thursday, April 15, 2010
We are launching an instant money transfer service using our retail network to provide customers with the ability to make money transfers in Russia and abroad. This will allow us to expand our service portfolio, as well as to attract more customers to our retail stores.

Currently, customers can transfer money after paying a commission that amounts to 1.6% of the total amount for intra-Russia transfers and 2% for transfers to the CIS. In the near future, the service will expand outside of the CIS to include transfers to such countries as Bulgaria, Germany, Israel, Spain, Italy, Canada, China, Poland, Vietnam, the UK and the USA. Customers can make use of the service at all MTS-owned stores in Russia - the current list of locations is available on our Russian-language website.

As our press secretary noted in an interview to a business newspaper RBC Daily, we are aiming to gain a 4% share of the instant money transfer market by the end of 2010. The market is estimated to be worth anywhere from $8.4 to $10 billion.

MTS partnered with Rapida Payment System to provide this service. Customers can collect transfers at any of the 18,000 Rapida locations around the world, including 3,500 spots in Russia and the CIS. There is no minimum amount for transfers, and the maximum amount is set at 150,000 rubles. Customers can only send money in rubles but may choose to receive it in other currencies such as US dollars or Euros, based on exchange rates of the location where the funds are retrieved. In addition, MTS is offering an SMS notification service, allowing the receiver to retrieve the transfer by showing his personal identification documents and the SMS with the transfer code.

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Thursday, December 03, 2009

Earlier this week MTS became the only Russian telecommunications company to obtain the ISO 9001:2008 certificate of conformity for its Quality Management System that covers all of our locations in Russia, Ukraine and Uzbekistan. The certification audit was conducted by SGS, the global leader in inspection, verification, testing and certification services.

“Implementing the certification audit of the MTS Group allowed us to make sure that the Company’s activities and its internal quality management processes comply with the highest international standards. Obtaining the certificate of conformity helps to strengthen the Company’s reputation as an operator with a high service quality. I am convinced that getting the ISO certificate will bring MTS even more trust on behalf of its clients, investors and partners as well as will boost its further effective and successful business development,” said Peter Marriott, Vice-President of SGS S.A.

“The certification audit confirms the high level of service standards and the effectiveness of the process management system maintained by MTS throughout its markets of operation. The certification provides an additional incentive for our Company to further standardize requirements and approaches towards quality management in order to create better conditions for managing the processes of the integrated management system in the framework of the MTS Group,” noted Mikhail Shamolin, President and CEO of MTS.

In the future, along with the annual surveillance audits we intend to extend the geographical scope of the certification to all of our markets of operation.

From left to right: Alexander Gamov – Director of the Quality Assurance Department at MTS, Peter Marriott – Vice-President of SGS SA, Konstantin Timoshechkin – Manager in charge of business development at SGS S.A. (Eastern Europe).

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Tuesday, July 07, 2009

Here are the two MTS ads that are currently airing in Russia - one about the joint launch of Nokia N97 and the other touting summer roaming offers. Check it out!

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Follow me, Josh Tulgan, MTS Director for Corporate Finance and Investor Relations, on twitter

Twitter March 19, 15:04
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